Artwork can be e-mailed an attachment to info@custommousepad.com if your file is large, you can submit it to our secure FTP site at https://custommousepad.wetransfer.com/. Once we receive your artwork our graphics department will review the set up and work up a digital proof.  We will need your approval of a digital proof before we proceed with your order.

Our standard turn around times for most products is 8-10 business days, 10-14 with larger orders, with shipping being in addition to that. We do ship early whenever possible. If you ever have a target deadline or hard in hand date, even if it is within our standard timelines, please let us know, we always do our best to accommodate deadlines for special events.

We gain efficiency and are able to give better pricing the more we print of same image. New images (even if difference is something as minor as a single digit or color) will require a new set up both for graphics dept and for production and efficiency is lost. For this reason images are priced separately.