Absolutely! Instead of adding things to your cart you can select the alternate Get a Quote option for a formal quote and a no obligation digital proof. All Quotes will be available in your customer account and you can chose if you want to pay for the quote and convert it into an order.
Artwork can be e-mailed an attachment to email@example.com if your file is large, you can submit it to our secure FTP site at https://custommousepad.wetransfer.com/. Once we receive your artwork our graphics department will review the set up and work up a digital proof. We will need your approval of a digital proof before we proceed with your order.
Yes, we can create just about any size/shape pad you can think of and we have more available sizes than what is listed here on the site. If it is a size/shape we have not as of yet created then a new die set up will be needed. Have a new product or game idea? We can help!
Our standard turn around times for most products is 8-10 business days, 10-14 with larger orders, with shipping being in addition to that. We do ship early whenever possible. If you ever have a target deadline or hard in hand date, even if it is within our standard timelines, please let us know, we always do our best to accommodate deadlines for special events.
We gain efficiency and are able to give better pricing the more we print of same image. New images (even if difference is something as minor as a single digit or color) will require a new set up both for graphics dept and for production and efficiency is lost. For this reason images are priced separately.
We operate in the Adobe Suite so we accept virtually all graphic files including, but not limited to, PSD, PDF, EPS, AI, INDD, JPG, TIF, and BMP. When available image in layers or in its native vector format. If using vector art please make certain to outline fonts, include or embed all links, and send a PDF for reference. If your file format is not listed here please contact us and our graphics team will do the best to assist you.
We are happy to drop ship directly to your client, please just reference your preference for this option when you place your order. Standard shipping quoted is for the order to be shipped to a single location. We can ship to multiple locations however, there will be a nominal charge for doing so.
We offer limited layout assistance at no cost with an order. Send us your logo, pictures, any text to be added and layout instructions (font preferences etc) and we can assist with assembling. Please be as specific as possible. Our free assistance can include one proof and up to 1-2 rounds of revisions if needed.